On 2 February, our service will be exceptionally unavailable by phone. However, you can always contact us by e-mail for further information, or file a complaint via our complaints form.
Here you will find more information on our processes as well as the legal framework around which we operate.Our Process
Do you have a specific question? You will most certainly find the answer to your question in our list of frequently asked questions.FAQ
The Office of the Ombudsman for the Postal Sector is a federal independent entity.About Us