The Office of the Ombudsman for the Postal Sector

The Office of the Ombudsman for the Postal Sector deals with all individual disputes opposing a postal user (either a sender or a receiver) with a postal company or a delivery company active on Belgian soil. In each case we handle, our utimate goal is to reach an amicable settlement between the postal user and the postal company.

File A Complaint

Frequently Asked Questions

Here you will find answers to the questions you are directing at the Office of the Ombudsman for the Postal Sector

FAQ

Contact

A complaint filed with the Office of the Ombudsman for the Postal Sector needs to be filed in written form (webform, mail or postal letter). For further information, you may also reach us by phone.

Contact

Our Annual Reports

Are you interested in learning about the results achieved by our organisation? You are invited to take a look at our annual reports.

Annual Reports
Group 778

The Office of the Ombudsman for the Postal Sector is at your service!

Who Are We?